Terms and Conditions

Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Westford Supply, located at Westford Supply and reachable at info@westford-supply.com.

1. Applicability

By placing an order with us, you agree to these Terms and Conditions.

2. Product Information

We make every effort to describe our products accurately and provide up-to-date information. However, occasional typographical errors or inaccuracies may occur.

3. Orders and Payment

Orders are processed once full payment has been received.
Available payment methods may vary depending on your location.
It is the customer’s responsibility to verify which payment options are available in their region.

4. Processing and Shipping

• Processing time: 1–3 business days
• Shipping time: 3–7 business days (depending on your location)
• All orders are shipped directly from our supplier in China.

5. Returns and Cancellations

Please refer to our Return Policy for detailed information and conditions.

6. Liability

We are not responsible for loss or damage during shipping if tracking indicates that the package was delivered to the address provided by the customer.
Please ensure that your delivery address is entered correctly at checkout.

7. Intellectual Property

All content on our website — including text, images, and logos — is the property of Westford Supply and may not be used, reproduced, or distributed without prior written consent.

8. Complaints

Complaints can be submitted in writing via info@westford-supply.com.
We strive to respond to all inquiries within 5 business days.

9. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.