Shipping and Delivery

Shipping & Delivery Policy

At Westford Supply, we aim to deliver your order as quickly and accurately as possible. This document provides detailed information about our shipping and delivery procedures.

Processing Time

Orders are processed within 1–3 business days.
Once your order has been shipped, you will receive an email containing your tracking information.

Delivery Time

The average delivery time is 3–7 business days, depending on your location.
Please note that delivery may take longer during busy periods or due to customs inspections.

Shipping Method and Origin

All orders are shipped directly from our supplier in China.
Depending on your country of delivery, customs duties or import taxes may apply. These charges are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated and displayed at checkout.
They depend on the weight, destination, and selected shipping method of your order.

Shipping Responsibility

• Once tracking shows that the package has been delivered, responsibility for the order lies with the customer.
• Please double-check your shipping address when placing your order; any errors must be reported within 24 hours of purchase.

Contact

For questions about shipping or delivery, please contact us at info@westford-supply.com.